Owners - Access

Refer Your Friends & Family
Help be a part of our team by referring friends and family to our management.
Earn Free Property Management
For every referral earn one month free property management towards one of your rental properties. You receive this referral fee for each year your referral stays with Access!
Be Successful Together
Our goal is mutual success. Referring 12 properties results in a year free management. Whether it is managing your home, advising you on your investments, or bringing new options to the table, we are here for you, and we hope you feel the same. Let us know where you think we can improve and what we’re doing right.

You’ve heard about us, read about us, done your homework and
realized you are ready to move forward with Access.

Fill out the form below and a seasoned property manager will contact you to answer
any questions or help you with all your rental needs.

Prefer calling to discuss your needs?
Feel free to reach us at (877) 830-4401

Are Property Management costs and expenses tax deductible?

Are you insured?

Do you handle evictions?

Do you have references?

Do you regularly inspect my home?

Absolutely! In addition to the detailed Move-in and Move-out Inspections, Access will make every attempt to make entry into your property to complete an interior/exterior photo inspection prior to your tenant’s lease being renewed. You will receive this report as part of our lease renewal process. In certain circumstances, interior/exterior inspections can be done during the lease and you can talk to one of our Relationship Managers about when and how these are completed.

Does Access obtain owner approval before doing any maintenance work?

Our property management agreement with the owner determines the answer to this question. We offer our clients four different options when it comes to maintenance including never calling you for repairs and using our discretion, calling you only when repairs exceed a certain pre-authorized amount, calling you for all repairs first and then using our discretion up to a certain dollar amount, or all repairs requiring owner authorization regardless of size or necessity. The best part is there is no change in our management fees for whichever of the options best suit your preference.

How do you advertise my home for rent?

Access is an industry leader in marketing and advertising homes for rent. With 97% of all renters searching for homes online, having a superior internet presence is an absolute necessity when it comes to reaching the largest number of renters possible. With advertising, Access is not afraid to “Go Big”. We have extensive experience in just about every form of rental advertising available and have developed a superior combination of free and paid online websites, and listings in virtually every neighborhood in the Temescal Valley to create a marketing powerhouse that can not be beat. Using our online ad partners, we syndicate your listing to up to 200 different real estate and rental websites and directories. Ads are also place ads on our company website, which has extremely high internet visibility, producing an average of 14,000 page views per month. Quite simply, no local property management competitor can compete with the marketing program that Access offers.

How do you qualify tenants and what do you screen for?

How does Access choose what contractors and vendors to work with?

Access selects contractors and vendors on the basis of their professionalism, responsiveness, and track record of quality and customer service. Vendors who consistently perform professionally and provide good customer remain on our vendor list. W expect vendors to address complaints directly with the tenant or owner and to make sure all parties are satisfied with their work. Access focuses on using vendors who provide great value in return for their services. While costs and fees are always a top interest, we do not seek out “discount” contractors over those who focus on quality and professionalism. This is our way of insuring that your home is always in good hands.

How long does it take to find a renter?

Rental time-frames are often directly related to the rent price and the condition of the property. If the rent is set properly and the home is in good condition, the average time on the market can be between 2 to 4 weeks. Strategy and preparation make a big difference, but there is always a little “luck” factor that plays in too. We are always happy to come take a look at your home in person, to give you ideas and recommendations for how to improve the home’s market performance.

How much can I rent my home for?

Before deciding your rents, Access provides a full comparable analysis of your property based on the current market and previous MLS rental listings. Further, rent prices are largely market driven and are controlled by many factors. The interior and exterior condition of a home are the foremost concern in determining your potential rent price. Other factors like upgrades, amenities, incentives, location, community, even how other homes on the street look, all have an effect in controlling your rent. Also, market conditions, like the availability and supply of other rental homes will help or hurt your rent prices. We are happy to preview your home and assess it’s potential market performance and will give you any opinion or suggestion for how to obtain the best rent price possible in the current market.

I have a rental home currently occupied by a tenant... will you take it over?

I have a rental home with a problem tenant... will you take it over?

I need some help repairing or rehabbing my home... will you help me?

I own a rental home that has lost value. How long will it take for my home to recover the equity I've lost in my home?

Numbers like this can vary widely from one property to the next and is largely based on the amount owed on the home, the mortgage payment and annual ownership costs like property taxes, HOA, etc, and the rent that you are able to earn. In some cases, if the home has lost more than $150,000 in value, it is very realistic to assume that it may take 10+ years for a home to recover its equity losses. The answer to this question is specific to your situation, but can range anywhere from 5 to 15 years. We are happy to take a look at your situation and give you an estimate on how long it will take for your home to recover its value.

I see that Access is a large property management company. Why should I hire you over a smaller company?

This is one of our favorite questions. Access is a large company because many landlords recognize our expertise and ability and they hire us for what we are able to provide. A common misconception is that smaller companies are better able to provide individualized, personal service. This is often not the case. Due to the vast range of challenges that property management presents, smaller companies are often more overwhelmed and understaffed than us. We have experience, tools, and resources that small companies don’t. It is unlikely Access hasn’t already had experience with (and created policies, procedures, and solutions for). Property management companies aren’t born big. They grow based on their ability to perform, and Access consistently outperforms our competition.

I see there are different kinds of inspections available. How does Access inspect my home?

Using specialized computer software, our property managers perform “visual survey” inspections of your home on three occasions: At the time of the initial listing, at each tenant move-in, and at each tenant move-out. Surveys are intended to document the general condition of the property and its features, but they are limited in scope and do not go into great detail. Real Estate agents are not trained in professional home inspection and are not held to the same standard as a professional home inspector. Survey inspections do not thoroughly test appliances, electronics, and household systems such as heating and cooling, plumbing, and electrical systems.

I want to buy an investment property... will you help me?

I would like to do the repair work on my rental property myself. Is this permissible?

While it may be permissible, it is strongly discouraged. Access has found that owner-performed maintenance creates more problems than it solves. We understand that some landlords are trying to save money, but this is not a good way to achieve a cost savings. Access recommends that maintenance is always performed by a qualified contractor or vendor, except at times when the property is vacant. During periods of vacancy, owners are free to do any work at the property they wish.

What are your credentials/qualifications?

What areas do you cover?

We manage residential rental properties throughout the greater Inland Empire and Orange County, from Temecula, up to Chino Hills and Rancho Cucamonga, to Palm Springs as well as Orange County, with property managers in these territories to serve them. Providing property management services in the following cities: Lake Elsinore, Wildomar, Canyon Lake, Quail Valley, Menifee, Murrieta, Temecula, Corona, Riverside, Mira Loma, Eastvale, Chino, Chino Hills, Ontario, Rancho Cucamonga, Redlands, Loma Linda, Yucaipa, Cherry Valley, Beaumont, Banning, San Jacinto, Hemet, Cabazon, Palm Springs, and Cathedral City, Orange, Anaheim, San Clemente, Costa Mesa, Irvine, Dana Point, Mission Viejo, Santa Ana, Newport Beach, Yorba Linda, Laguna Niguel, San Juan Capistrano, Yorba Linda

What happens if my renter is late making rent payments?

What happens if my tenant needs after-hours emergency maintenance?

What kind of Insurance should I get for my rental home?

A standard structural policy may be sufficient, but you should consult your qualified insurance agent for specific information. Most insurers will recommend what is commonly referred to as a “Landlord’s Policy”. This is not the same as your regular “homeowner’s insurance”, there are important differences. Again, consult your insurance provider for the best advice. Access must be named as an “additional insured” on the policy.

What kind of property management company should I look for?

Your success as a landlord will depend on what kind of property management company you choose. Inexperienced property managers can lead to poor results, costly expenses, and negative cash flow faster than expected. Due to conditions in the greater real estate market, more inexperienced and unqualified property managers are getting into business for the first time.

Many real estate companies are scrambling to start up property management divisions just to keep their bills paid. Traditional large franchise companies and others may not be a good choice when it comes to finding an experienced property manager.

You should also consider the type of properties your management company specializes in. For example, some property management companies specialize in large apartment buildings, homeowner’s associations (HOA’s), commercial properties, and office spaces, while others specialize in residential “single-family” homes and condominiums. Choose the company that is the best fit for your specific needs

What percentage of tenants require eviction?

What types of properties does Access manage?

When do I receive my rent check?

Based receiving the Tenant’s timely rent payment, owners should expect to receive their checks. To help speed things up, We also offer “direct deposit”, or “ACH” payments that go right into your bank account. Direct deposit payments are made on the 10th and take 1 to 2 business days to clear your bank from the time we pay out, but direct deposit is frequently faster and more reliable than waiting for a paper check in the mail.

Who holds the tenant's security deposit?

Who pays for repairs at my rental home?

Will you find a renter for me if I want to manage my own home?

Tenant placement is a very important part of a property managers job. Access feels that, should a problem ever arise with a tenant placed in a property by us, we want to be available and actively involved in resolving the problem and working with the tenant and owner to find a solution. This kind of relationship is not possible in “placement only” cases. As such, we do not offer an option for “placement only”.

Dianna Borghi

Property Manager

Alicia Poirier

Relationship Manager

Ilse van Ewijk

Relationship Manager

Brenda Medico

Relationship Manager

Cameron Godina

Junior Salesperson

Sylvester Walker

Junior Salesperson

Chanelle Nieto

Peer Coordinator

Michael Smith

Partner Coordinator

Vanessa Ly

Placement Supervisor

Jessica Botello

Placement Associate

Shannon Seylani

Placement Associate

Reynee Briggs

Placement Associate

Tom Palasky

Sales Manager

Lori Arieta

Maintenance Coord.

Marilu Lopez

AR/AP Clerk

Jamie Page

MIMO Coordinator

Sue Doyle

Compliance Manager

Ashley Solie

Renewal Coordinator

Kari Damann

Applicant Underwriter

Kamryn Trubey

Ads Coordinator

Jennifer Kelly

Admin Assistant

Erika Autrey

Lead Field Tech

Arilyn Chavez

Field Tech

Adam Clarke

VP of Operations

Jarrod Whitehorn

VP of Sales

Now Hiring

Placement Associate

Now Hiring

Junior Salesperson

Now Hiring

Admin Assistant

Relationship Manager

Now Hiring

Field Tech

Refer Your Friends & Family

Earn Free Property Management

Be Successful Together

You’ve heard about us, read about us, done your homework and realized you are ready to move forward with Access.

You’ve heard about us, read about us, done your homework and
realized you are ready to move forward with Access.